Last Updated: March 2026
This Cookie Policy explains what cookies are, how EITA LLC ("E-ITA," "we") uses them on e-ita.org and its associated services, and what choices you have.
Cookie Policy
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
2. How We Use Cookies
We use the following categories of cookies:
Essential Cookies: These are required for our website to function properly. They handle session management, security tokens, and core site functionality. You cannot disable these cookies without affecting how the site works.
Analytics Cookies: We use Google Analytics (GA4) to understand how visitors use our website. This helps us improve the user experience by analyzing which pages are visited, how long visitors stay, and where traffic comes from. All data is anonymized.
Advertising Cookies: We use Google Ads, Meta Pixel, and Microsoft UET (Universal Event Tracking) to measure the performance of our advertising campaigns and show relevant ads to potential customers. These cookies help us understand which ads lead to applications.
Customer Support Cookies: We use Freshdesk (Freshworks) to provide 24/7 live chat support. Where the chat widget is offered, Freshdesk cookies enable the widget, remember your conversation history, and help our support team assist you efficiently.
3. Cookies We Use
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
| _ga, _ga_* | Google Analytics | 2 years | Analytics — tracks unique visitors |
| _gcl_au | Google Ads | 90 days | Advertising — conversion tracking |
| _fbp | Meta / Facebook | 90 days | Advertising — ad measurement |
| _uet* | Microsoft Ads | 13 months | Advertising — conversion tracking |
| Freshdesk web chat cookies | Freshdesk (Freshworks) | Session / persistent | Customer support — chat widget functionality |
| XSRF-TOKEN | Laravel | Session | Essential — security token |
| laravel_session | Laravel | 2 hours | Essential — session management |
4. Managing Your Cookies
You can control and delete cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Manage and delete cookies
Please note that disabling cookies may affect the functionality of our website, including the ability to complete applications or use live chat support.
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. For more information, visit the privacy policies of these providers:
- Google: policies.google.com/privacy
- Meta: facebook.com/privacy/policy
- Microsoft: privacy.microsoft.com
- Freshworks (Freshdesk): freshworks.com/privacy
6. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated date.
7. Contact
Questions about our use of cookies? Contact us at support.e-ita.org.
EITA LLC — e-ita.org